This is the most reputationally dangerous announcement of 2026. AI is now the most-cited reason for U.S. job cuts — and the internet has developed a very sharp nose for companies blaming the robot. Done well, it's a hard decision communicated with dignity. Done badly, you're next week's case study.
Before any announcement: align leadership on the true reason (one sentence, honest), have counsel review the plan, and prepare the three documents — the internal announcement, the individual conversations script, and the public statement. In that order.
Say nothing publicly yet. Nothing you publish in the next 15 minutes fixes this — but one wrong sentence lasts forever. Then:
Lane: this is internal-first. Employees hear it from you, individually, before anything is public. Publicly it's a narrow Acknowledge — honest reason, humane process, what's being offered (severance, support, reskilling). If AI genuinely replaces the work, say so plainly; if it's really cost-cutting, saying 'AI' anyway is a Clarify crisis waiting to happen.
Not sure which lane? Run the 60-second lane picker →
Other scenarios:
A negative review is going viralA journalist wants comment by morningAn ex-employee is making allegationsProduct outage or failureYou made a public mistakeA co-founder dispute is going public
Educational guidance, not legal advice. If safety, money, data, or legal rights are at stake, involve qualified counsel before any public statement.